QUACKERS

BREAKFAST & AFTER SCHOOL CLUBS

RAF SITE & SCHOOL BASED SITE

Naphill and Walters Ash School

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How to Book

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Due to being very popular, Parents who use our club can do so on a Contract Basis. We do however allow extra sessions to be booked Ad Hoc if there is space available.

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Contract booking

 

Contract bookings are where parents commit to paying for the same sessions and days each week (term time only), irrespective of if they are used or not . This gives parents peace of mind that once they gain a place at club it remains theirs until they give notice to cancel.

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To request a place please

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1. REGISTER YOUR CHILD (Click here)

2. Complete the CONTRACT BOOKING REQUEST FORM (Click here).

 

Terms and conditions applying to your contract can be found here

 

Submitting a Booking Request does not guarantee a place.  We will confirm availability with you. Once confirmed the contract will be binding and ongoing until notice to terminate the contract has been received or given. (see below).

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Contract Amendments & Cancellations

 

Permanent Cancellations

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• Permanent cancellations include:

  • Individual sessions (on an ongoing basis)

  • Specific days

  • Entire contracts

• These cancellations will permanently remove the relevant sessions from your booking pattern.

 

One-Off Absences

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• One-off sessions cannot be cancelled through your contract.

• If your child will not be attending a booked session, please inform us via the Summary tab on your homepage.
  ⚠️ Please Note: Marking absence this way does not remove the charge for the session.

 

Notice Period for Reductions

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• To cancel or reduce your regular booking pattern:

  • Provide at least five working term-time days’ notice within the previous month by please email us at:
    📧 info@quackersoutofschoolclubs.co.uk

  • Changes will take effect from the first Monday of the following month, provided the notice period is met.

 

Non-Attendance Policy

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• Sessions missed for any reason will not be credited.

 

Adding Sessions

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• To add sessions on a regular basis, please email us at:
  📧 info@quackersoutofschoolclubs.co.uk

 

We will then contact you to discuss availably and when we can start extra sessions from.

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Invoicing

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• Invoices are sent via email on the last day of each month, covering the upcoming month.

• Full payment is due by the 7th of the month to which the invoice relates.

• Invoices will list:

  • Dates

  • Session details

  • Costs

  • Child(ren) booked

 

To obtain a full session breakdown (e.g., for claims or reimbursements), do not cancel any sessions until after you've received your invoice.

 

Cancellations & Invoicing Notes

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• One-Off Absences:

  • If you report a session absence via the Summary tab, it will:

    • Still be charged.

    • Not appear itemised on your invoice.

  • To obtain a full session breakdown (e.g., for claims or reimbursements), do not cancel any sessions until after you've received your invoice.

• Permanent Cancellations:

  • Must be submitted via email with appropriate notice.

• No invoice reminders will be sent. Please review and pay invoices promptly upon receipt.

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Ad hoc Bookings 

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Should you wish to add extra days or just book ad hoc, please call 07841 018726 between 9am and 3pm term time. 

PLEASE NOTE we can only make ad hoc bookings up to 14 days in advance and once booked are not refundable.

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You will need to be registered with us to REGISTER YOUR CHILD (Click here).

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Sessions Prices

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Below are our prices for both Contract and Ad hoc bookings. They are different per site

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RAF SITE PRICES