QUACKERS BREAKFAST CLUB
LANE END PRIMARY SCHOOL 

Quackers Breakfast Club
Quackers After School Club

FOR SESSIONS STARTING  20th SEPTEMBER 2021

 

KEY INFORMATION

Ofsted Registration Number : 2652313

Telephone Numbers

For Booking and Enquiries  : 07841 018726 LINES OPEN MON - FRI 9.00AM -3.00PM

To speak to a Team Member at the Club during Opening Times: TBC

Open from 07.30am

Open till 6.00pm

Email : INFO@QUACKERSOUTOFSCHOOLCLUBS.CO.UK

Policies and procedures can be viewed here

BREAKFAST CLUB

LOCATION

The Club is located in the School. 

DROP OFF DETAILS

TBC

THE TEAM

 

The club is Managed by Nicky

DAILY SCHEDULE

Upon arrival, the children will be offered Breakfast consisting of a choice of cereal, along with toast with various toppings and yogurt. BREAKFAST FINISHES AT 8.10AM to allow time to tidy up. Once finished eating the children are free to play games and take part in art and craft activities, or just sit down and read a book.

HANDOVER WITH THE SCHOOL – ENSURING YOUR CHILDS SAFETY

 

The children will be taken to the playground once a Staff Member from the School is present. Should you wish us to pass on any messages to your child's teacher please let us know so that can be done. 

REGISTER

To use our clubs YOU MUST REGISTER ON OUR NEW BOOKING SYSTEM.

If you have more than 1 child you can add them once your account is set up on the Home Page of the Booking System. Please click the button at the bottom of this page to Register. 

AUTHORISED COLLECTORS

When registering you will be asked for three Emergency Contacts. These contacts will automatically be authorised to collect your child. Should you wish to ADD FURTHER AUTHORISED COLLECTORS you can add these on your Home Page once registered, under the section AUTHORISED COLLECTORS’ at the bottom. PLEASE NOTE we CANNOT RELEASE YOUR CHILD to anyone unless named as an emergency contact or authorised collector, even with a password.

MEDICATION AT CLUB

We ask that if your child has medication such as an Epipen, that you supply us with the medication for safekeeping and you must complete and return to THE CLUB a hard copy of the Administering Medicine Form (Click here) along with any care plan that your child might have. We are unable to take your child without access to their medication.

MAKING A BOOKING

Please click the button at the bottom of the page to book. 

DATES

We will publish dates one term at a time and in time for the Early Bird Deadline (see below).

PAYMENT METHODS

  • Payment can be made via CREDIT OR DEBIT CARD, Childcare Vouchers or Tax-Free Childcare (TFC)   

  • IMPORTANT  - Childcare Vouchers and Tax-Free Childcare (TFC)  If paying by Voucher or TFC, payments must be sent to us before they can be used to pay for any sessions. Please contact us should you need our voucher reference numbers.

  • Please allow 6 working days for Vouchers and TFC to reach us and be credited to your account. A credit balance will be displayed on your account once processed.

 

EARLY BIRD DEADLINE

Early Bird Deadline is a Monthly pattern allowing parents to just pay for one month at a time and still benefit from the Early Bird Rate.

 

Bookings for the following Month must be made and paid for by 23.59Hrs on the 21st of the current month to qualify for the Early Bird Rate.

BOOKING DEADLINE

The LATEST you can add bookings for the following week is 23.59Hrs  on the Sunday in the week PRIOR to the required session. You can however book in advance for any further dates.

 

Example - Bookings for Monday 13th September must be made by 23.59Hrs on Sunday 12th September.

CANCELLATION POLICY

 

  • Sessions cancelled with 15 or more days notice will be credited to your account. Credits are non refundable.

  • Sessions cancelled with less than 15 days notice will not be credited back.

  • We will not credit sessions for non attendance.

  • We have removed the option to cancel before the first day of term Free of Charge. This is now subject to the 15 days rule above.

  • Sessions must be cancelled by the user on the online booking system.

HOW TO CANCEL A SESSION? 

  • Parent/carer’s MUST cancel sessions online before the start of club if your child will not be attending THAT day. This can be done by logging into your booking account, going to the SUMMARY Tab and cancelling the required session.

 

WHAT IF MY CHILD GOES TO ANOTHER CLUB FIRST? 

  • If coming to us later from ANY other Club, you will need to liaise directly with them to ensure your child is brought to Quackers.  

  • It is very important that WE ARE ALSO AWARE of your child coming from any other club.  This can be done by logging into your booking account, going into your SUMMARY Tab where you will see all sessions booked.  Click on (+Add notes) next to the session, this will allow you to add notes and then save.  This message will go straight to our Quackers team onsite.

CHANGES TO OUR TERMS AND CONDITIONS

You can access a copy of our NEW Terms and Conditions on our new Booking website or by clicking HERE

Please note we reserve the right to not accept a child if we have had no booking details for them, a child that is not registered with us or who does not have on them medication they may need whilst at the club.

A FEW TIPS WHEN REGISTERING

 

Whilst the Registration process is quite straight forward, we have noticed a couple of areas we wish to draw your attention to.

1. Emergency Contacts - You will be asked for 2 contacts in addition to yourself in order to be able to register. Should you not have 2 extra contacts, please add your own name followed by a number 1 or 2 so the names differ.

2. Drop down boxes - Please ensure you read and answer the following 3 questions carefully as an incorrect answer will delay your booking until Authorised by us.

  • DOES your child have an EPIPEN, INHALER or other MEDICATION that is prescribed to them. - Medicine at Club

  • Does your child have any Food or Other Allergies. - ALLERGIES

  • I consent to any emergency medical treatment necessary whilst my child is at Quackers Out of School Clubs. I authorise the Manager to seek any necessary emergency medical advice or treatment.-Emergency Medical Treatment

3. PASSWORD -  During the sign up process you will be asked to create a System Password for login in. This Password replaces the Password emailed to you in the welcome email.

PRICES AND SESSIONS

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