BREAKFAST & AFTER SCHOOL CLUBS
HAMPSTEAD NORREYS SCHOOL
FOR SESSIONS STARTING SEPTEMBER 2021
To use our clubs YOU MUST REGISTER ON OUR NEW BOOKING SYSTEM.
If you have more than 1 child you can add them once your account is set up on the Home Page of the Booking System. Please click the button at the bottom of this page to Register.
When registering you will be asked for three Emergency Contacts. These contacts will automatically be authorised to collect your child. Should you wish to ADD FURTHER AUTHORISED COLLECTORS you can add these on your Home Page once registered, under the section AUTHORISED COLLECTORS’ at the bottom. PLEASE NOTE we CANNOT RELEASE YOUR CHILD to anyone unless named as an emergency contact or authorised collector, even with a password.
MEDICATION AT CLUB
We ask that if your child has medication such as an Epipen, that you supply us with the medication for safekeeping and you must complete and return to THE CLUB a hard copy of the Administering Medicine Form (Click here) along with any care plan that your child might have. We are unable to take your child without access to their medication.
MAKING A BOOKING
Please click the button at the bottom of the page to book.
We will publish dates one term at a time and in time for the Early Bird Deadline (see below).
Payment can be made via CREDIT OR DEBIT CARD, Childcare Vouchers or Tax-Free Childcare (TFC)
IMPORTANT - Childcare Vouchers and Tax-Free Childcare (TFC) If paying by Voucher or TFC, payments must be sent to us before they can be used to pay for any sessions. Please contact us should you need our voucher reference numbers.
Please allow 6 working days for Vouchers and TFC to reach us and be credited to your account. A credit balance will be displayed on your account once processed.
If using TFC for the first time, please email your name, child's name and TFC reference number to firstname.lastname@example.org so we can allocate your payment.
EARLY BIRD DEADLINE
From August 2021 the Early Bird Deadline will no longer be Half Termly and instead move to a Monthly pattern allowing parents to just pay for one month at a time and still benefit from the Early Bird Rate.
Bookings for the following Month must be made and paid for by 23.59Hrs on the 21st of the current month to qualify for the Early Bird Rate.
The LATEST you can add bookings for the following week is 23.59Hrs on the Sunday in the week PRIOR to the required session. You can however book in advance for any further dates.
Example - Bookings for Monday 13th September must be made by 23.59Hrs on Sunday 12th September.
Sessions cancelled with 15 or more days notice will be credited to your account. Credits are non refundable.
Sessions cancelled with less than 15 days notice will not be credited back.
We will not credit sessions for non attendance.
We have removed the option to cancel before the first day of term Free of Charge. This is now subject to the 15 days rule above.
Sessions must be cancelled by the user on the online booking system.
CHANGES TO OUR TERMS AND CONDITIONS
You can access a copy of our NEW Terms and Conditions on our new Booking website or by clicking HERE
Please note we reserve the right to not accept a child if we have had no booking details for them, a child that is not registered with us or who does not have on them medication they may need whilst at the club.
A FEW TIPS WHEN REGISTERING
Whilst the Registration process is quite straight forward, we have noticed a couple of areas we wish to draw your attention to.
1. Emergency Contacts - You will be asked for 2 contacts in addition to yourself in order to be able to register. Should you not have 2 extra contacts, please add your own name followed by a number 1 or 2 so the names differ.
2. Drop down boxes - Please ensure you read and answer the following 3 questions carefully as an incorrect answer will delay your booking until Authorised by us.
DOES your child have an EPIPEN, INHALER or other MEDICATION that is prescribed to them. - Medicine at Club
Does your child have any Food or Other Allergies. - ALLERGIES
I consent to any emergency medical treatment necessary whilst my child is at Quackers Out of School Clubs. I authorise the Manager to seek any necessary emergency medical advice or treatment.-Emergency Medical Treatment
3. PASSWORD - During the sign up process you will be asked to create a System Password for login in. This Password replaces the Password emailed to you in the welcome email.
PRICES AND SESSIONS