LOCATION

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Chieveley Primary School,

School Road,

Chieveley,

Newbury, Berkshire,

RG20 8TY 

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For Booking Enquiries: 07841 018726 / 01635 217555  (BOOKING INFORMATION CAN BE FOUND BELOW)

To speak to a Team Member AT the club during opening times: 07561 672532

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OFSTED NUMBER EY461085

Policies and Procedures

Childcare Voucher Codes

Administering Medicine Form

Terms and Conditions of Booking

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ACTIVITIES

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Our number one priority is that your child enjoys their holiday in a safe and relaxing environment. When inside the children have access to a range of activities which they can help themselves too, such as colouring, arts and crafts, small world toys, dressing up, board games etc.

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We also provide structured activities to help stretch your child’s imagination and try new things. Whilst we encourage the children to take part in the planned structured activities, the children can if they wish choose other activities. We will tweak and personalise each activity to make sure it is age appropriate for those attending, so that each child has a fun and exciting time.

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DAILY ROUTINE and SETTLING IN

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Please see below our daily structure. Please note times may vary based on what the children attending would like to do.

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08.00 - Breakfast and then Free Play – e.g. arts & crafts, construction, role play, messy play, games, etc.

09.00 - Outside Playtime 

11.00 - Arts and Craft and Free Play

12.00 - Lunch

12.30 - Chill out time and Free Play–  reading, games , arts & crafts, etc

13.30 - Outside Playtime 

15.00 - Arts and Craft and Free Play

16.00 - Tea Time

16.45 - Free Play – e.g. arts & crafts, construction, role play, messy play, games, etc.

17.45 - Chill Out time

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We structure our day so that children get a chance for outside physical activities, time to just relax, free play, organised arts and crafts and team activities in both the morning and afternoon. Our team will play with the children and also help encourage friendships with other children.

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OUR TEAM

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All team Members go through our rigour safer recruitment procedures, are DBS checked and hold the relevant qualifications and training.

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SECURITY

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You child’s safety is paramount to us. When onsite at the Club the building is secured so that only those who should have access to the area do so. 

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DROPPING OFF AND PICKING UP

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Please note you are welcome to drop off later than your booked start time and collect earlier than your booked finish time, but depending on that days plan we may be offsite so you will need to call the Club Mobile 07561 672532 to arrange handover.

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MEAL TIMES

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We provide the children with Breakfast of Cereals, Yogurts and Toast, and Hot Afternoon Snack (such as hot dogs , baked beans on toast, soup etc), Fruit and Vegetables.

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PLEASE PROVIDE YOUR OWN A PACKED LUNCH. Please note we are a NUT FREE CLUB. (Please do not provide anything that contains nuts).

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SESSIONS AND PRICES

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£35.00 FULL DAY 8AM -6PM

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PAYMENT METHODS

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• Payment can be made via CREDIT OR DEBIT CARD, Childcare Vouchers or Tax-Free Childcare (TFC)   

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• IMPORTANT  - Childcare Vouchers and Tax-Free Childcare (TFC)  If paying by Voucher or TFC, payments must be sent to us before they can be used to pay for any sessions. Please contact us should you need our voucher reference numbers.

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• Please allow 6 working days for Vouchers and TFC to reach us and be credited to your account. A credit balance will be displayed on your account once processed.

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• If using TFC for the first time, please email your name, child's name and TFC reference number to info@quackersoutofschoolclubs.co.uk so we can allocate your payment.

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WHAT YOU NEED TO PROVIDE

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Please ensure your child has their own;

• PACKED LUNCH 

• Sun cream

• Hat and Coat

• Spare change of clothes (if raining as we will still go outside)

• Any medication they may need. Please speak to us if your child does require medication.

• Wellies (if possible).

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REGISTER and MAKING A BOOKING

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If you already use our Online booking system, simply log in and go to make a booking. You can change the Location dropdown Box to HOLIDAY CLUB CHIEVELEY SCHOOL.

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If you do not currently use our Online booking system, please register and then book following the button at the bottom of the page.

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A FEW TIPS WHEN REGISTERING

 

Whilst the Registration process is quite straight forward, we have noticed a couple of areas we wish to draw your attention to.

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1. Emergency Contacts - You will be asked for 2 contacts in addition to yourself in order to be able to register. Should you not have 2 extra contacts, please add your own name followed by a number 1 or 2 so the names differ.

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2. Drop down boxes - Please ensure you read and answer the following 3 questions carefully as an incorrect answer will delay your booking until Authorised by us.

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• DOES your child have an EPIPEN, INHALER or other MEDICATION that is prescribed to them. - Medicine at Club

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• Does your child have any Food or Other Allergies. - ALLERGIES

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• I consent to any emergency medical treatment necessary whilst my child is at Quackers Out of School Clubs. I authorise the Manager to seek any necessary emergency medical advice or treatment.-Emergency Medical Treatment

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3. PASSWORD -  During the sign up process you will be asked to create a System Password for login in. This Password replaces the Password emailed to you in the welcome email.

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IF you experience problems completing these forms please contact us on 07841 018726 and we will be happy to assist.

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CANCELLATION POLICY

 

• Sessions cancelled with 15 or more days notice will be credited to your account. Credits are non refundable.

• Sessions cancelled with less than 15 days notice will not be credited back.

• We will not credit sessions for non attendance.

• We have removed the option to cancel before the first day of term Free of Charge. This is now subject to the 15 days rule above.

• Sessions must be cancelled by the user on the online booking system.

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HOW TO CANCEL A SESSION? 

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• Parent/carer’s MUST cancel sessions online before the start of club. This can be done by logging into your booking account, going to the SUMMARY Tab and cancelling the required session.

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